The US has received wave after wave of immigrants over its short 400+ year history. From the first English, French, and German waves to the Irish in the mid-1800’s and the Italians and Polish in the early 1900’s. The most recent and largest wave is that of Latinos; those from so called Latin America (Mexico, […]
Originally published in the Graziadio Business Review There is something abuzz in the software industry and this time it is not coming from a new hotshot start-up or being propagated by a massive marketing campaign. The buzz is coming from customers and developers alike and it is called Software as a Service, or SaaS for […]
We’ve all heard “Welcome to Subway” or “Welcome to Tilly’s” or the like coming from some unseen sales clerk or busy sandwich maker when we walk into a retail store or fast food joint. Could anything be more annoying or patronizing?!? It seems in an effort to improve customer service companies have resorted to mimicking […]
The 50/50/50 Model: A Practical B2B Growth System 
Porter’s Generic Competitive Strategies—Why Competitive Strategy Still Matters 